Exquisite Timepieces will accept exchanges only for 100% credit towards a future purchase unless the watch is a special order or if the watch as been worn. Exchanges only.
Exchanges are not permitted, and will be refused, if the timepiece has been used, worn, or altered from its original condition in any way (including engraving, sizing or the removal of links, tags, etc).
Special order and custom order items, and deposits for special orders, are not returnable and are not refundable under any circumstances.
A return authorization from Exquisite Timepieces is required prior to returning any merchandise. Return authorizations must be requested within 3 days of the date of delivery and must include a Return Authorization Number. Any return not having a Return Authorization Number will be refused.
To properly return an item to Exquisite Timepieces, please do the following:
1. Notify Exquisite Timepieces of your intent to exchange your item by calling 1-800-595-5330. You will then be given a Return Authorization Number to write on the outside of your package.
2. Pack up your item for return including the original watch box and all paperwork (including certificates, and/or watch papers. There is a $250 replacement fee for lost or damaged watch papers).
Please send your item via FedEx or UPS, please address the package to:
4380 Gulfshore Blvd., N.
Naples, FL 34103
3. Insure the package for the full selling price (minus taxes and shipping charges). Please check with your selected mail carrier ahead of time to make sure that they will allow you to insure your shipment for the full value. If you do not insure the item for the full selling price, Exquisite Timepieces will not accept the shipment.
If you have any questions regarding our return policy, please feel free to contact us at 1-800-595-5330.
We are not required to collect Florida sales tax on watches that are shipped out of the state of Florida, however you should inquire with your local and or controlling taxing authority to determine you local tax consequence.
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We are Authorized Dealers for Alain Silberstein Watches, Armin Strom Watches, Artya Watches, Audemars Piguet Watches, Ball Watches, Bell & Ross Watches, Blancpain Watches, Bovet Watches, Breguet Watches, BRM Watches, Dodane Watches, DeWitt Watches, Franck Muller Watches, Girard Perregaux Watches, Glashutte Original Watches, Graham Watches, HAUTLENCE Watches, H. Moser & Cie Watches, Hublot Watches, Jaquet Droz Watches, Muhle Glashutte Watches, Kubik Watch Winders, Orbita Watch Winders, Parmigiani Fleurier Watches, Perrelet Watches, Romain Jerome Watches, Scatola Del Tempo Watch Winders, Speake-Marin Watches, Urwerk Watches. All brands are registered trademarks of their respective holders.
Exquisite Timepieces is not affiliated in any way with Richemont Companies or their brands.
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